Messaging Statement / Communication Policy

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This Messaging Policy governs communications between NN1G and Our Clients. It covers expectations, response times, permissible methods, and disclaimers.

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1. Purpose

To ensure transparent, respectful, and efficient communication, and to set expectations on response times and appropriate channels.

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2. Acceptable Channels

You may communicate with us via:

• Email (Newnumber1@cnn1investor.com)

• Contact or inquiry forms on the Site

• Scheduled calls or consultations

• Social media direct messages (if enabled)

We may also send you notifications, updates, or reminders via email or SMS (if you provide your phone number and consent).

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3. Response Time

We aim to respond to incoming messages (via email or form submissions) within 1-2 business days. For calls or scheduled consultations, response time may vary depending on availability.

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4. Tone and Content

• We strive to maintain a professional, respectful, and courteous tone in all messages.

• We ask that you communicate with courtesy and refrain from abusive or harassing language.

• Messages should pertain to legitimate business matters, assignment inquiries, clarification of services, etc.

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5. Information Provided in Messages

• We will provide clear, truthful, and relevant information to the best of our knowledge.

• Messages may include disclaimers if needed (e.g. “This message is not financial advice,” “Past performance is not indicative of future results”).

• We are not liable for misunderstandings arising from typographical or technical errors.

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6. Confidentiality & Privacy

• Communications may involve personal or business-sensitive information. We will treat your personal information as confidential in accordance with our Privacy Policy.

• Do not share sensitive personal data (e.g. financial passwords, full social security numbers) via unsecured channels.

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7. Spam / Unsubscribe

• If you receive marketing or promotional messages from us, we will include an “unsubscribe” link or instructions to opt out.

• Once you have unsubscribed, we will cease sending non-essential marketing communications.

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8. Record-Keeping

We may keep logs or records of communications for internal purposes (e.g. quality assurance, auditing, dispute resolution) in line with applicable laws.

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9. Modifications

We may revise this Messaging Policy from time to time. We will notify you of any material changes and post the effective date.

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